kwiqreply is the all-in-one tool that empowers small and medium size businesses to engage with their customers using WhatsApp. Use best-in-market features like shared inbox, bulk messenger, content templates and more from this Wati alternative.
An official WhatsApp API partner, WATI enables sales, customer support and marketing teams to use a single platform to send bulk messages, broadcasts, and templates. They also provide chatbot for your WhatsApp Business account. WATI is a good customer WhatsApp Business API & Team Inbox tool that can help you communicate with your customers on WhatsApp.
Competitors | ||
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Price | ₹2000/month | ₹2380/month |
Green tick verification | Free Green Badge Verification | |
Chatbot Flow | 25 Free Flows | Up to 10 Flows |
Integrations | 15 + Integrations | 10 Integrations |
Templates | Custom Templates | Basic Template |
Contacts | Unlimited | Unlimited |
Agents | Unlimited Free Agents | Free login for 5 agents (extra agent- ₹1500/month) |
Chatbot Type | AI Powered | Basic Chatbot |
Account Manager | Free | $500 USD/month |
Pros:
Wati has a good onboarding process
The customer support is also commendable
Wati offers unlimited Contacts
Cons:
Does not offer support for Green Tick Verification
Limited Chatbot functions
Does not provide integration to other platforms like EcWid, WebEngage, Paytm and more.
Can not offer customizable templates for pre-defined messages
Provides limited number of Agents for one Shared Inbox
Chatbot is very basic for minimal functions
Provides a dedicated Account/Success Manager for additional cost
Shopify integration is chargeable on monthly basis
kwiqreply provides a host of distinctive features that can help you boost sales, marketing, communication and support activities. If you are looking for the best Wati alternative here are a few compelling reasons why you should choose kwiqreply.