Integrate a Marketing Automation Tool to your WhatsApp
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Send Media Rich Messages, Schedule Personalized Campaigns to grow your revenue.
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Send Media Rich Messages, Schedule Personalized Campaigns to grow your revenue.
Send Promotional Messages for Marketing
Share Product/Service Listings
Collect product feedback, surveys and more
Cater to Customers queries
Users of WhatsApp Business Accounts who have signed up with kwiqreply can apply for the integration given that they have applied for access to the WhatsApp Business API. Otherwise, you will need a verified WhatsApp business account. This is not just a simple WhatsApp business account that can be created by downloading the application from the Play Store or app store. It requires a Green Tick provided to businesses once they submit the requested documents for approval. This can include but is not limited to incorporation certificates, tax registration certificates, and articles of association. At kwiqreply, we can make this process effortless for your business and complete the application on your behalf. We can then update you on the result of the application and advise you accordingly.
The WebEngage-WhatsApp integration lets you automate campaigns for your marketing efforts on WebEngage and then import them into WhatsApp for a more direct and personalizable approach. WhatsApp boasts the highest open rate among all messaging apps; thus, your marketing campaigns have a much higher chance of success. The WhatsApp Business API also allows you to personalize messages with customizable fields. These are built into templates for bulk broadcast messaging to let you address all your contacts by name, offering them the same offers and promotions while making them feel valued or special. With the WebEngage integration, this can be taken to the next level by fully automating personalized campaigns at scale.
Additionally, you get the benefit of a single unified dashboard that can be used for handling both WebEngage and WhatsApp interactions. The WebEngage dashboard lets you set up and modify campaigns and automated messages for your business whereas the WhatsApp aspect of it lets you handle customer interactions and assign agents for responding to them. It also lets you view the performance of the campaign messages by reviewing open rates, and the customer’s responses on an individual basis.
Integrating WebEngage with WhatsApp also lets you access multimedia messaging for your campaigns. This lets you add multimedia attachments to your messages to make them more engaging, and appealing or to provide additional information about a promotion, product, event, or service. This is just one aspect of the various attachments that you can add to your campaigns with the help of WhatsApp. You can add locations to help guide customers to a physical location, add documents for verification, attach contact information, and even polls to collect user feedback and information. Therefore you can conveniently complete one aspect of assessing your campaign performance by directly collecting reviews from customers.
With the WebEngage integration, you can access all of WhatsApp’s features and leverage them for your campaigning. This includes setting up a flow of responses, quick reply buttons, broadcast messaging, and automated notifications. These have obvious benefits relating to resource and time optimization and streamlined communication but depending on your sector or domain you can unlock several other benefits for your organization. For example, E-Commerce businesses can leverage WhatsApp’s Product Catalog feature to showcase their products in their messaging. This is extremely beneficial for new releases or seasonal events where specific items are on sale or being promoted as they can be directly shown to customers along with the relevant details. The WhatsApp Business API can also facilitate payments within the app letting interested customers make a purchase directly from the app itself. Therefore the integration also provides an avenue for revenue growth for business that choose it.
So boost your campaign efficacy by integrating your business with WhatsApp and WebEngage with the help of kwiqreply and enjoy the benefits of automation, personalization, and multimedia messaging all from a single unified platform!
WebEngage CRM Integration to WhatsApp is a feature that allows you to send messages from your WhatsApp Business Account through the Marketing Automation tool. You can send personalized broadcast messages to your customers and cater to their queries 24/7.
Integrating WhatsApp to WebEngage can help your enterprise reach out to your customer more efficiently and quickly using broadcasts and bulk messages. Messages can also be personalized and targeted using the Segmentation section by kwiqreply.