10 Best WhatsApp Business Greeting Message Examples in 2023
Brand recall is like the memory test of the marketing world. It's the ability of consumers to remember a brand without any visual or auditory cues. So, if someone mentions a product category, and you can immediately think of a specific brand within that category, that's brand recall in action. It's like the brain's way of saying, "Oh yeah, I know that one!"
The Best way to create the best brand recall is through some good promotional/greeting/welcome messages. Crafting catchy and memorable promotional messages helps plant the seed of your brand in people's minds. It's like leaving a friendly note that says, "Hey, remember us? We're the cool ones you want to buy from!" These messages create a brand identity that sticks, making it more likely for consumers to choose you when they're on a shopping spree. It's like being the friendly face in a sea of options!
TL;DR
- Greeting messages are customizable automated messages sent to leads and customers when they initially interact with you
- A good greeting message creates brand recall, increases brand value, and helps you connect with your customers
- The 5 types of greeting messages here are:
- General greeting messages
- Customer support messages
- Order confirmation messages
- Away messages
- Technical outage messages
- General greeting messages
What is a greeting message on WhatsApp?
This customizable, automated message, also known as the WhatsApp Welcome Message, is sent to your leads or customers either when they message you for the first time or anytime they message you after a 14-day period of inactivity in their chat window.
Importance of best greeting message for whatsapp
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Creating a Brand Recall
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Increasing Brand Value
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Connecting with your customers
5 Examples of greeting message for customers on whatsapp
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General Greeting Messages -
When you need to send a simple yet attractive message just to say hello, sound friendly and build a connection, here's a template you can use:
Hello!
Welcome to {{Brand Name}}. We are glad you chose us to {{What your brand does}}.
Here's our website: {{website link}}.
Let's connect on Instagram for some fun: {{Instagram link}}.
Love,
Team {{Brand Name}}
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Customer Support Welcome Messages
You can write a message specifically for those who are waiting for an answer if you have a WhatsApp account that is devoted to customer service.
Hello!
Welcome to {{brand name}}. Our customer support team will get back to you shortly.
Meanwhile, you can go through our FAQ section here - {{insert a link to FAQs}} to find a quick resolution.
Thank you,
Support Team at {{Brand Name}}
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Order Confirmation Welcome Message
Here's a order confirmation message you can use if your customers opt to receive updates on Whatsapp
Hey {{name of the customer}}!
We are happy to confirm your order. Your Order ID is {{insert order ID}}
We will send you a message with a tracking link, once your order is shipped
Returns: If you would like to return your product(s), please see the return policy here {{link}}
P.S. You may love our new winter collection too: {{link to other products}}
Team {{Brand Name}}
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Away Welcome Messages
Hello!
Welcome to {{brand name}}. We are sad to hear about your problem, but our team of experts are currently away.
Did you know we have a FAQ section that answers questions that we get asked very often? Check it out here - {{FAQ link}}
Meanwhile, here's a fresh drop of our winter drip- {{new arrivals link}}
Kind regards,
Team {{brand name}}
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Technical Outage Auto Message
If a technical error has occurred or your website is under maintenance and you expect many new people to contact the support team during that time, you can create a message to inform them.
Hello!
Thank you for contacting {{brand name}}.
Currently, we are facing a technical outage/ our website is under maintenance.
Our engineers are working hard to resolve it & we'll get back to you once things are resolved.
Meanwhile, you can check our latest drops here - {{insert a link to product page}}
Our FAQ section {{FAQ link}}.
Thank you for your patience.
Kind Regards,
Support Team at {{Brand Name}}
At kwiqreply, we help you fully leverage the features of the WhatsApp Business API for your organization. kwiqreply is a trusted WhatsApp Business Solution Provider that has helped companies scale up their sales and customer satisfaction. It brings you tried and tested features like bulk messaging, custom message templates, quick response message buttons, etc. Combined with WhatsApp’s capability for media-rich messages, you can send visually appealing messages and gather data for your surveys.
So, seize the opportunity, leverage WhatsApp's potential, and propel your business toward sustainable growth and success! Know more about WhatsApp Business API’s features and start sending surveys by checking out our website today!
Click here to book a free demo and let us show you how you can do more business with WhatsApp.
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