How To Write a Welcome Message For Whatsapp Business?
Alright, buckle up for some WhatsApp Business fun! Picture this: you send a message, and bam! A custom welcome message swoops in like a superhero.
It's like the app is throwing a party just for you.Whatsapp Business and Whatsapp Business api lets you use this amazing feature- welcome message. Let’s see how you can create a welcome message for WhatsApp Business.
TL;DR
- A WhatsApp welcome message should ideally contain
- A short statement about the store or organization
- An acknowledgement of queries if submitted
- A link to a product catalog or landing page
- A set of FAQs to quickly answer any additional questions
- Copy and paste our examples with fields for personalization!
How to write an awesome welcome message that grabs your customers attention?
Your welcome message should cover all the information that your customer needs, while being short and simple. Here are some of the tips that you should include in your WhatsApp welcome messages.
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A short “about the store” - “Hello Sir/Madam Welcome to {{store name}} where you will find everything you need in {{category of products}}.”
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Reassurance about the query- “We’ve received your query and someone from the support team should reach out to you very shortly”
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Link to products page/fresh arrivals page - “While our customer support gets back to you, feel free to browse through our latest winter merch {{link}}”
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Link FAQs - “ If you have any questions, the FAQ page is a great place to get immediate answers. {{link to faq}}”
These ensure your first-time customers aren’t confused and get all the resources they need along with a good first impression, to get started with shopping for products in your store.
As customers retention is a difficult task, it’s best to give them everything they need, right off the bat.
5 Alluring WhatsApp Welcome Message Templates
Soldier, you want your customers to feel assured they're in good hands and guide them on their next move. Below are some template examples for your WhatsApp welcome message:
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Hi! Welcome to {{1}} Thank you for registering with us!
We are proud to serve over 50000 customers.
In the meantime, you can look through our latest products here- {{2}}. And if you have any questions, please refer to our FAQ section here. {{3}}
Thank you!
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Hi! Thank you for reaching out to us. We have received your query. One of our team members will get back to you within the next 12 hours with a solution.
In the meanwhile, you can look through our FAQ section here - {{1}}. Feel free to browse through our latest services {{2}}
Thank you,
{{support team}} -
Hello! Your Bill has been generated. Did you already know we currently offer a 5% cashback on all payments through our app? The code is XXXX. Don’t tell anybody 😉 Let me know if you have any other questions and I will get back to you shortly!
- Thank you for providing your details for kYC verification! We will get back to you within 12 hours. Kind regards, the [business] Team
-
Hi {name}. As you are a part of our upper crest membership, we have some amazing offers for you!
Get 5x points and 5% cashback using {bank name} debit card on purchases above 3999
Check out our Diwali drops here {{.....}}.
Thank you, {{Lp team}}
At kwiqreply, we help you fully leverage the features of the WhatsApp Business API for your organization. kwiqreply is a trusted WhatsApp Business Solution Provider that has helped companies scale up their sales and customer satisfaction. It brings you tried and tested features like bulk messaging, custom message templates, quick response message buttons, etc. Combined with WhatsApp’s capability for media-rich messages, you can send visually appealing messages and gather data for your surveys.
So, seize the opportunity, leverage WhatsApp's potential, and propel your business toward sustainable growth and success! Know more about WhatsApp Business API’s features and start sending surveys by checking out our website today!
Click here to book a free demo and let us show you how you can do more business with WhatsApp.
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