5 Best WhatsApp Business Message Templates

What is a WhatsApp Template Message?

Let's start with an example,

Thank you for shopping with us, {{1}}. Your order number {{2}} has been dispatched and is expected to reach you by {{3}}.

Also dont forget to check out our latest drops {{insert product link}}

Template messages are predefined messages which will be sent to your customer upon completion of a course of action to connect with them. Templates use variables or placeholders that are replaced with dynamic content according to your data.

We need to send our templates to whatsapp for approval, which takes less then 48 hours. Whatsapp approves each template to maintain quality and avoid spamming. Once approved you can use the templates.

TL;DR

  • The types of WhatsApp template messages with examples given here are :
    1. Payment update messages
    2. Promotional messages
    3. Welcome messages
    4. Transportation updates
    5. Sales alerts

Sign up for the WhatsApp Business API and get started with sending templates at scale on WhatsApp today!

5 Best Message Templates Examples

  1. Payment update

    Give your customers assurance by letting them know when you've received their payment. It also confirms that their order has been received. Hence, you build a more trustworthy brand and reduce support tickets.

    1. Hello {{1}}, We've received your payment for order {{2}}. We'll send you the tracking details in 24 hours as soon as your order is shipped {{3}}

      Check out our latest drops here {{4}}

    2. Hi {{1}}. This is a gentle reminder to you that your bill for {{2}}, worth {{3}} is due on {{4}}. Please pay before {{5}} to avoid penalty

  2. Promotional Message

    Use these templates to send a promotional offer, run a sale or let your subscribers know about an upcoming event or about the launch of a new product.

    1. With more than {{1}} units sold, our product {{2}} is one of our best-sellers and an ABSOLUTE favorite among our customers!

      And that's why we want to give a chance to everyone to experience it. This month, we are giving 20% off on {{3}}. Apply the code {{4}} on checkout. No minimum order is required.

    2. Need the best OOTD for summers? We are running a special sale on our collection of {{1}} & {{2}} for the next 12 hours. Use the promo code {{3}} to get your hands on the best summer drips. Order now, and break the ice!

  3. Welcome message

    “First impression is the last impression”. Use the templates below to create a long-lasting impression.

    1. Hello {{1}}! Welcome to {{2}}. Thank you for choosing us {{3}}.

      Let's connect on Instagram for some fun content {{4}}. If you need anything, write to us as hello@kwiqreply.io

    2. Hi there! Thanks for subscribing us on whatsapp

      Here's your discount code to obtain a flat 25% off on-- {{2}}. No minimum purchase is required. This discount code is valid for the next {{3}} days

  4. Transportation update

    If you run a transportation company, you can use this template to share the shipping details, inform about pickup locations, any change in the timing or where customers can find their luggage or about flight check-ins.

    1. Hi {{1}}, Your web-checkin with pnr {{2}} is confirmed. Your flight will depart at {{3}} from Terminal {{4}} of airport {{5}}. Please reach the airport 2 hours before departure to avoid any delays. Thank you for choosing {{6}}

  5. Sale Alerts

    Start a reminder campaign in advance of your sale to generate eagerness. You can inform customers that they may browse merchandise even prior to the start of the sale and purchase what they want before they sell out.

    This is especially helpful if your competitors are launching a promotion at the same time, like on Black Friday or around Christmas.

    Template Example: Hello, {{1}}. Our Christmas sale starts in less than 2 hours! Are you ready? Browse and add your favorite hoodies to the cart for faster checkout. Get a Flat 25% discount. No minimum order value. A discount code will be automatically applied at checkout.

At kwiqreply, we help you fully leverage the features of the WhatsApp Business API for your organization. kwiqreply is a trusted WhatsApp Business Solution Provider that has helped companies scale up their sales and customer satisfaction. It brings you tried and tested features like bulk messaging, custom message templates, quick response message buttons, etc. Combined with WhatsApp’s capability for media-rich messages, you can send visually appealing messages and gather data for your surveys.

So, seize the opportunity, leverage WhatsApp's potential, and propel your business toward sustainable growth and success! Know more about WhatsApp Business API’s features and start sending surveys by checking out our website today!

Click here to book a free demo and let us show you how you can do more business with WhatsApp.

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